Terms and Conditions

Welcome to Dhanakuti!

These terms and conditions (“Agreement”) govern your use of the Dhanakuti platform, services, and products. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree to these terms, you must not use our website or services.

1. Definitions

• “Dhanakuti”, “we”, “us”, or “our” refers to the digital platform providing gold investment services.

• “User”, “you”, or “your” refers to any individual or entity accessing or using our services.

• “Platform” refers to the website and mobile application where the Dhanakuti services are provided.

2. Acceptance of Terms

By accessing or using the Dhanakuti platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and other applicable policies. If you do not agree with any of these terms, please refrain from using our platform.

3. Eligibility

To use the Dhanakuti platform, you must be:

• At least 18 years old or the legal age of majority in your jurisdiction.

• Legally capable of entering into binding contracts.

• Not prohibited from using the platform under applicable laws.

If you are using the platform on behalf of a company or another legal entity, you represent that you are authorized to bind that entity to these Terms and Conditions.

4. Account Registration and Security

• You are required to create an account to access and use the services provided by Dhanakuti. When registering, you must provide accurate, current, and complete information.

• You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use or breach of your account security.

5. Services Provided

Dhanakuti offers a platform that allows you to invest in gold through secure, transparent, and real-time digital transactions. The services include:

• Digital Gold Investment

• Physical Gold Delivery

• Gold Storage Solutions

• Gold Portfolio Management

We reserve the right to modify, suspend, or discontinue any of the services at any time without prior notice.

6. Transactions and Payments

• All purchases of gold through our platform are subject to the prevailing market prices, which are displayed on the platform.

• Payment for digital gold purchases must be made through authorized payment methods on the platform. We accept payments via credit/debit cards, online banking, and other methods as specified.

• Any payment-related issues, such as failed transactions or chargebacks, must be resolved by the user directly with the payment provider.

7. Fees and Charges

Dhanakuti may charge fees for specific services, such as gold purchases, storage, and delivery. The fees will be clearly disclosed on the platform before you make a transaction. We reserve the right to modify or update the fees and charges at our discretion, and any changes will be communicated to users.

8. Security and Privacy

We take the security and privacy of your personal information seriously. Our platform is secured with encryption and complies with data protection laws. By using the platform, you agree to our Privacy Policy, which explains how we collect, use, and protect your data.

9. Use of the Platform

As a user, you agree to:

• Use the platform only for lawful purposes and in accordance with these Terms and Conditions.

• Not engage in any activity that may harm the platform, such as hacking, spamming, or distributing malware.

• Not attempt to bypass or interfere with the platform's security measures.

• Not share your account credentials with any third parties.

10. Prohibited Activities

You are prohibited from:

• Using the platform to engage in fraudulent or unlawful activities.

• Impersonating any person or entity or misrepresenting your affiliation with any person or entity.

• Distributing viruses, worms, or other harmful computer code.

• Violating any applicable laws or regulations.

Any violation of these prohibited activities may result in the suspension or termination of your account.

11. Gold Ownership and Delivery

• Upon purchasing gold through the platform, you own the gold, and the ownership is recorded digitally.

• If you opt for physical gold delivery, it will be processed and dispatched within the stipulated time frame. Delivery may be subject to additional charges based on your location.

• Physical gold will be delivered securely to the address you provide during the purchase process. You are responsible for ensuring the accuracy of the delivery information.

12. Risk Acknowledgment

Gold investment, like any investment, carries risks. The value of gold can fluctuate due to market conditions. By using Dhanakuti's services, you acknowledge that you understand the risks involved and that Dhanakuti is not liable for any financial losses you may incur from your gold investments.

13. Limitation of Liability

To the fullest extent permitted by law, Dhanakuti, its affiliates, and partners are not liable for any:

• Indirect, incidental, special, or consequential damages.

• Loss of profits, revenue, or data.

• Damages arising from third-party activities.

Dhanakuti's liability to you for any reason is limited to the amount you have paid for the specific service in question within the past 12 months.

14. Indemnification

You agree to indemnify and hold harmless Dhanakuti, its affiliates, officers, employees, and partners from any claim, liability, loss, or damage, including reasonable legal fees, arising out of your violation of these Terms and Conditions or your use of the platform.

15. Termination of Account

Dhanakuti reserves the right to suspend or terminate your account at any time if we believe you have violated these Terms and Conditions. You may also terminate your account at any time by contacting our support team.

Upon termination, you will no longer have access to your account or any associated data, and any gold holdings or investments will be subject to the applicable withdrawal or transfer procedures.

16. Dispute Resolution

Any dispute arising out of or relating to these Terms and Conditions or your use of the platform will be resolved through binding arbitration in accordance with the rules of [arbitration organization]. The arbitration will take place in [jurisdiction], and the language of arbitration will be [language].

17. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [City/State], India.

18. Modifications to Terms

Dhanakuti reserves the right to update or modify these Terms and Conditions at any time. We will notify you of any changes by posting the updated Terms on the platform. It is your responsibility to review these Terms periodically.

19. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at:

Dhanakuti Support Team
Email: support@dhanakuti.com
Phone: +91 - 99439 09888
Address: Sf No 362.B34A1, Kalaignar Karunanithi, Viluppuram, Tamil Nadu, 605602